Member Story: Gaining confidence and courage to show up for a new role

April 1, 2021 - 2 min read


Adora is a Director of Customer Success.

I had a strong desire to build a credible voice in my new role and within the organization at large. I wanted to have a bigger impact on the work I am doing and the work around me.

What steps did you take to improve?

I learned to be courageous and louder about challenging situations at work while rolling up my sleeves to work towards solutions.

I found allies in cross-functional teams and expanded my network which helped build confidence.

My coach also helped me find ways to practice how I articulate my ideas and feedback.

These practices helped me recognize where and how I could improve.

What was the outcome of your work?

I learned to articulate my wins and was showing up in a more authentic way at work. I was able to build deeper relationships with those around me.

Any tips for others working on a similar topic?

Take calculated risks as much as possible.

Work to expand your networks - do coffee chats, go to social events, and connect on LinkedIn. Finally, utilize BetterUp resources in between your sessions to make the most of your sessions! 

Published April 1, 2021

Caitlin Dowling

Customer Marketing Manager

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