Last updated: March 17, 2021
This Acceptable Use Policy (the “AUP”) applies to the services accessed through http://www.betterup.com (the “Services”) provided by BetterUp, Inc. (“BetterUp,” “our,” or “we”). Your use of the Services is subject to acceptance of this AUP. BetterUp may change or modify this AUP at any time and it is your responsibility to check for modifications on a regular basis.
Services may only be used for lawful purposes. You agree to comply with all applicable laws, rules, and regulations in connection with your use of the Services. The relationship between a coach and coachee/user/you is subject to professional, legal and ethical obligations and it is your responsibility to act in accordance with the boundaries established by any coach you are working with. Any material or conduct that in our judgment violates this policy in any manner may result in suspension or termination of the Services or removal of your account with or without notice. Your use of the Services is at your sole risk.
You must: (a) be at least 18 years of age; and (b) have not been previously suspended or removed from using the Services.
You agree to (a) provide accurate information when creating an account; (b) maintain your account information; (c) maintain the security of your account by not sharing your password or access to your account; (d) promptly notify BetterUp if you suspect any security breaches related to the Services; and (e) assume responsibility for all activities that occur under your account and accept all risks of unauthorized access.
You may not upload, use, create, transmit, store, display, distribute, share or otherwise make available any content, descriptions, or information in connection with your use of the Services that:
You are solely responsible for your conduct with respect to the Services. You will not do any of the following:
If you violate any of the foregoing restrictions, your right to use the Services will immediately and automatically terminate.
From time to time you may provide feedback regarding the Services. BetterUp will own all rights in such feedback and you waive any rights you may have to such feedback.
Nothing provided to you through the Services constitutes therapy or medical advice. There is no doctor-patient relationship or therapist-patient relationship created in connection with the Services. Services are not a substitute for the advice of a medical professional and any information provided through the Services cannot be relied upon when making medical decisions. If you require medical advice you should consult with a medical professional.
If you are a BetterUp Care user, Your program may provide access or direction to a mental health provider. Any services provided by any such provider do not constitute Services under this AUP. Unless otherwise instructed, your relationship with any such provider is wholly separate from your relationship with BetterUp.