MSFT

Human + AI coaching,
now with Work IQ in Copilot and M365

BetterUp brings coaching to your managers in the apps they use each day.
The result: Managers get the support they need directly in the flow of work.
Leaders get a clear view of how their teams are using AI to improve themselves and their work.

Microsoft is giving 20,000 managers in 70 countries access to AI coaching and one-on-one expert coaching with BetterUp.

Register for the webinar Read the announcement

FORTUNE 500s develop their
workforce WITH BETTERUP

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You made the Copilot investment. 

Your managers dictate the ROI.

Two managers, same license. One uses Copilot to clear admin work and puts the time back into their people. The other uses it to avoid hard conversations. Your adoption report ranks both as top AI users. Only one gets you a return.

AI use alone explains less than 3% of manager performance. Team and organizational conditions matter more: an 18% performance lift when they are strong, a 9% drop when they are weak.* Managers create those conditions. Coaching helps them do it well.

With BetterUp, managers drive confident and effective AI adoption across teams, producing measurable outcomes for your business.

*Source: BetterUp Labs, The Case for Conditions (2026)

What’s new this fall

BetterUp’s Fall 2026 release has three highlights:

Managers role play and plan conversations as AI reshapes their team's work, like reassigning work after a task gets automated or raising the bar when AI speeds up output, grounded in your culture and performance standards.

BetterUp Microsoft 365

When half a team’s workflow gets automated overnight

One of your managers just watched AI take over her team's weekly reporting, which used to fill most of two people's weeks. Tomorrow she has to give them new work, reset what the team is measured on, and keep both of them invested while they wonder what this means for their jobs.

As she starts to prepare, BetterUp is already there: a prompt in Copilot to plan the conversation, a role play to practice before the Outlook meeting, and a human coach ready for a deeper development conversation. The integration draws on Work IQ to understand her week and focuses on the priorities leaders set for managers at her level.

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BetterUp appearing in copilot with WorkIQ

Built for Microsoft 365

Human + AI coaching now runs in
Copilot alongside Microsoft’s entire ecosystem, right where managers already work, and moves between apps without losing context.

Customized development

Your organization sets what managers focus on and when. Role plays and prompts follow your leadership calendar, like performance season or QBRs, so every manager gets customized growth on shared priorities.

HCM-triggered experiences

AI chats and role plays arrive right when your organization’s key moments happen, informed by context pulled directly from your HCM system.

Personal and consistent with Microsoft Work IQ

With Work IQ data and persistent memory, AI Coach can be aware of meetings, deadlines, team relationships and more, consistently grounded in your frameworks and strategy across tens of thousands of employees.

Enterprise-grade, seamless rollout

Whether you’re rolling out to 100 or 100,000 employees, administration and deployment remain simple for HR and IT teams alike.

Zero friction

Real-time integration with your HCM keeps every employee's name, role, team, and other data connected and current. Nobody re-enters data, and coaching is personalized from day one.

Enterprise-grade setup

Automatic user setup and configuration for hundreds of thousands of seats, through SAML, Okta, and the identity systems your IT team runs today. Now available on Azure.

Simple deployment

HR decides who gets BetterUp and when. IT rolls it out to a single team or the entire enterprise with the same operational ease.

Safest AI coach, proven

Guardrails flag conversations AI shouldn’t handle (crisis, mental health, HR concerns, out-of-scope topics) at nearly double the rate of generic LLMs, earning Workday’s Responsible AI badge. ISO 42001, SOC 2 Type II, ISO 27001, and EU AI Act compliant.

AI effectiveness diagnostic

Know what’s driving AI value,
and what's stalling it

Your board is asking what’s working with AI. The AI Effectiveness Diagnostic shows what’s driving AI value across your people, teams, and organization, what’s holding it back, and what to do next.

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AI diagnostic

Pinpoint where AI stalls

One survey assesses individual, team, and organizational conditions to show exactly where AI use is creating value and where it's stalling, down to the function and team.

Get an expert readout

A BetterUp researcher walks your leadership team through the results, so you understand exactly what’s driving AI performance and what’s holding it back.

Roll out with full support

A dedicated BetterUp team scopes the rollout, communicates with your organization, and helps you decide where to invest and what type of coaching to prioritize.

Act on the evidence

Your plan shows which teams, functions, or levels need coaching, what executives should consider communicating, and which manager and employee mindsets and behaviors to build first.

Virtual event | November 12 - 9AM PST

Coaching, meet Copilot

What people need from AI, based on 27,000 coaching conversations, and how BetterUp delivers it in Microsoft 365.

With Jordan Hochenbaum, PhD, Vice President of AI, BetterUp, and Alex Liebscher, Senior Research Scientist, BetterUp

Register for the webinar

Featured customer story

Cisco is bringing BetterUp's approach to AI effectiveness to its 85,000-person workforce.

Watch the replay

BetterUp drives the human side
of AI transformation.