Coaching, meet Copilot: What people really need from AI, and how BetterUp delivers in Microsoft 365

Jordan Hochenbaum is a technology leader who has spent more than 15 years building tools that help people learn and grow. Before BetterUp, he co-founded Kadenze, a digital learning platform that brought university courses to learners worldwide, and later served as CTO of Nirveda Cognition, an enterprise document intelligence company that was later acquired. Earlier, he led research at Twitter and Nokia Research. Today at BetterUp, he helps enterprises drive performance by combining coaching and AI. Jordan holds a Ph.D. in multimodal signal processing and machine learning and is the author of a widely adopted Arduino programming book.

Kate Niederhoffer, PhD, is a social psychologist and head of BetterUp Labs, where she leads research at the intersection of psychology and AI — studying how people think, feel, and perform when working with or managing AI. With 20 years of experience applying psychological research to technology-enabled behavior change, her work explores how mindsets, communication, and relationships shape human-AI interaction and organizational culture. She previously founded Sooth (acquired by DreamsCloud) and held leadership roles at Dachis Group and Nielsen Online.