How Moderna drove a 16% lift in team cohesion
Built around what drives performance.
Moderna and BetterUp conducted a first-of-its-kind research study — spanning interviews and quantitative surveys across 2,000+ employees — to uncover the specific behaviors and mindsets that define high performance inside Moderna’s culture.
The work surfaced 13 performance drivers: a mix of Moderna-specific competencies and BetterUp Whole Person Model™ capabilities that became the backbone of the entire development approach.
Moderna’s culture. BetterUp's science. Translated into action.
The design for the system became clear and focused: development built around how leaders make decisions, how managers give feedback, and how teams respond under pressure. Grounded in behaviors surfaced directly from Moderna’s own high performers and backed by BetterUp's behavioral science rigor, the system wasn't borrowed from a playbook. It was built from Moderna’s own.
With this BetterUp collaboration, we can unlock insights that enable us to drive performance in exponential ways at scale.
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— Tracey Franklin
Chief People and Digital Technology Officer, Moderna
Leadership that scales
with the business.
Designed as a 12-month individualized coaching journey, BetterUp Lead empowered Moderna's senior leaders to sharpen strategic thinking, elevate decision-making, and lead authentically at a global scale.
With this, leadership quality stopped depending on a few standout individuals and became something every market, every function, and every level of the organization could build on.
Moderna and BetterUp proved that the most powerful systems aren’t one-off solutions — they're built together, from the inside out.
At Moderna, success is the combination of performance and well-being — resilient, happy, productive employees working hard against their goals and achieving them. That's the magic formula. With BetterUp, we can do both at scale.
— Molly Nagler,
Head of Learning, Moderna
I have Friday morning reflection periods in my calendar every week when I work on myself and proactively work on my leadership skills. I implemented this because of BetterUp, and looking back on the last year, I'm really glad I made that space for myself.
— Andre Araujo,
Executive Director, Medical Affairs, Moderna
Working with BetterUp gave me the space and the platform to reflect, and to talk with my coach about what works for me and what managerial styles have enabled me to succeed.
— Guha Arunkumar,
Principal Scientist, Moderna
Across every market, level, region, and role, we’re going to have a way of thinking about performance, growth, development, that’s Moderna specific.
— Tracey Franklin,
Chief People and Digital Technology Officer, Moderna
The proof is in the platform
