When change comes, your workforce will be ready.

EAPs are reactive. Employees access them when something goes wrong. BetterUp Ready is proactive, building the resilience and adaptability employees need before disruption hits, and connecting that development directly to business outcomes like retention and productivity.

Ready is built to support tens of thousands of employees across any geography, language, or time zone. Our global coach network ensures every member can access personalized support without waitlists, and there are no session caps or scheduling bottlenecks. Personal Concierge teams proactively guide members to the right resources, driving engagement without adding work for managers or HR. Leaders get population-level visibility through real-time dashboards that track activation, utilization, and measurable shifts in workforce performance and readiness. Ready integrates seamlessly with your existing systems, and our implementation team handles the entire launch process. You can deploy enterprise-wide in a single quarter and start seeing meaningful data on how coaching is improving performance and resilience across your organization.

We deliver real-time insights that connect individual behavior change to business outcomes and strategic alignment – tracking KPIs like retention, engagement, performance uplift, and goal achievement.

BetterUp is SOC 2 Type II compliant, ISO 27001 certified, and GDPR and CCPA compliant. All data is encrypted at rest using AES-256. Individual coaching conversations remain confidential and only de-identified, aggregated insights are shared with organizational administrators. Coaches and admins access data through a secured portal with multi-factor authentication.

Learning platforms deliver content. Wellness apps track habits. Neither drives lasting behavior change, and neither connects to business outcomes. BetterUp Ready is a development system that includes human coaching, AI coaching, and behavioral science working together to build the resilience and adaptability your workforce needs before disruption hits. The difference shows up in the data: Ready ties directly to retention, productivity, and performance metrics your organization already tracks.

Most organizations are live and generating data within weeks, not months. BetterUp integrates with your existing HCM, SSO, and communications tools, so deployment requires minimal lift from internal teams. Your dedicated BetterUp partnership team manages onboarding, drives adoption, and ensures the program is aligned with your strategy from day one.

Change creates uncertainty, and uncertainty erodes performance. Ready gives employees a consistent source of personalized support while everything else is shifting. That means coaching and tools that helps them stay focused, adapt to new expectations, and maintain performance through disruption. Because Ready is already embedded in their workflow, it doesn't add another initiative to an already crowded change agenda. Real-time insights surface where employees are struggling so your team can intervene before performance gaps widen.

Personal Concierge is a team of trained professionals available through the BetterUp Ready™ platform to help employees navigate to the right support. Whether an employee needs coaching, wants to connect with an EAP, or isn't sure where to start, a Personal Concierge helps them navigate to the right support, whether that's within BetterUp or through other employer benefits. They're available via in-app messaging or video call, and they stay with each employee until they've connected to the support they need. Personal Concierges are not coaches or therapists; they're a dedicated human guide to the full range of resources that employees have available to them.