Growing together: How Cisco is scaling AI without losing human connection

Kelly Jones is Chief People Officer at Cisco, where she leads the People & Communities team empowering over 86,000 employees worldwide. With 19 years at Cisco and a proven track record transforming talent strategy, Kelly is dedicated to fostering a culture that powers Cisco’s purpose to Power an Inclusive Future for All. She is an award-winning leader and passionate advocate for belonging and well-being.

Kate Niederhoffer, PhD, is a social psychologist and head of BetterUp Labs, where she leads research at the intersection of psychology and AI — studying how people think, feel, and perform when working with or managing AI. With 20 years of experience applying psychological research to technology-enabled behavior change, her work explores how mindsets, communication, and relationships shape human-AI interaction and organizational culture. She previously founded Sooth (acquired by DreamsCloud) and held leadership roles at Dachis Group and Nielsen Online.