Shonna Waters, PhD

Vice President of Alliance Solutions

Shonna is BetterUp’s Vice President of Alliance Solutions. She leads the development of evidence-based solutions to address the top business challenges of our customers and drive optimal performance and well-being for our Members.

Shonna began her career as an internal and external consultant across sectors and industries on issues spanning every aspect of people systems in organizations including selection, development, leadership and succession, performance management, governance, and compensation. Prior to joining BetterUp, she served in executive leadership roles at the Society for Human Resource Management (SHRM) and the National Security Agency. Shonna is a professor, author, leadership coach, and a Fellow of the Society for Industrial Organizational Psychology (SIOP) and the Center for Evidence-Based Management (CeBMA).

Shonna received her Ph.D. in Industrial-Organizational (I-O) Psychology and Statistics from the University of Minnesota. She completed her certificate in Leadership Coaching from Georgetown University's Leadership Coaching Program and is an ICF certified coach.

Latest Posts by Shonna Waters, PhD
13 min read | August 11, 2021

How to apologize well: 5 tips for grace and professionalism

Learn how to apologize sincerely and with professionalism at work. You’ll also learn the best factors for apologizing and why many apologies fall flat. Read More
Leadership & Management
19 min read | August 10, 2021

In manager vs. supervisor, find out which differences matter

Wondering about the differences between managers vs supervisors? Explore their authority, responsibilities, and other aspects of these leadership roles. Read More
24 min read | August 9, 2021

Why building resilience is a top skill for the workplace

Learn what resilience in the workplace is, why it is an important skill to develop, and how to foster it in yourself and your team using eight simple steps Read More
20 min read | August 5, 2021

The path to self-acceptance, paved through daily practice

Discover the benefits of self-acceptance and how it can affect your day-to-day life. Learn how to cultivate more of it for a happier and more balanced life Read More
Professional Development
12 min read | July 28, 2021

Reskilling will be a difference-maker: Find out how

Discover why reskilling is essential for the success of your business. Learn how to create a reskilling program company and how long reskilling takes. Read More
Professional Development
16 min read | July 28, 2021

How to develop emotional regulation skills to become a better manager

Emotional regulation is key for leading teams and building relationships. Learn how to develop the emotional regulation skills to become a better manager. Read More
18 min read | July 27, 2021

Personal goals that work: 20 examples to get started

Learn how you can benefit from setting S.M.A.R.T. personal goals, and how to create your own personal goals by taking inspiration from insightful examples. Read More
Leadership & Management
15 min read | July 22, 2021

Why social capital might be the most valuable asset you aren't using

Discover what social capital is and why it’s important. Plus, learn about 3 different types of social capital and read 3 examples of social capital at work. Read More
Diversity & Inclusion
16 min read | July 21, 2021

When gaslighting at work has you doubting, how to reclaim your calm

Learn how to spot gaslighting at work with 7 examples and 6 top signs of gaslighting behavior. Plus, read how to deal with gaslighting in the workplace. Read More
15 min read | July 20, 2021

On-the-job training isn't new, but it might be just what your employees (and culture) need

Knowing how to use on the job training to effectively onboard new members at work is crucial to any successful organization. Here’s where to start. Read More
Professional Development
12 min read | July 14, 2021

Intent versus impact: a formula for better communication

Learn the difference between intent vs impact and how to foster open and honest conversations. Discover how to see situations from different points of view Read More
16 min read | July 13, 2021

Promoting a healthier workplace (8 ways to try)

Promoting health at work is crucial. It prevents absenteeism and encourages work life balance. Let’s take a closer look at its far reaching benefits. Read More
Leadership & Management
15 min read | July 12, 2021

Strategy versus tactics: the difference is execution

Learn the difference between strategy vs tactics and read the definitions of both. Plus, discover tips for how to successfully track strategy and tactics. Read More
15 min read | July 9, 2021

Understanding the difference between empathy and sympathy

Learn the main differences between empathy vs sympathy and similar concepts like compassion and apathy. Plus, read about the best ways to practice empathy. Read More