Shonna Waters, PhD

Vice President of Alliance Solutions

Shonna is BetterUp’s Vice President of Alliance Solutions. She leads the development of evidence-based solutions to address the top business challenges of our customers and drive optimal performance and well-being for our Members.

Shonna began her career as an internal and external consultant across sectors and industries on issues spanning every aspect of people systems in organizations including selection, development, leadership and succession, performance management, governance, and compensation. Prior to joining BetterUp, she served in executive leadership roles at the Society for Human Resource Management (SHRM) and the National Security Agency. Shonna is a professor, author, leadership coach, and a Fellow of the Society for Industrial Organizational Psychology (SIOP) and the Center for Evidence-Based Management (CeBMA).

Shonna received her Ph.D. in Industrial-Organizational (I-O) Psychology and Statistics from the University of Minnesota. She completed her certificate in Leadership Coaching from Georgetown University's Leadership Coaching Program and is an ICF certified coach.

Latest posts by Shonna Waters, PhD
14 min read | July 29, 2022

Peer or colleague? Learn the difference for smoother sailing

Peer vs. colleague: how do you know the difference, and why does it matter? Here’s the ultimate guide to learning how to identify each. Read More
Professional Development
12 min read | July 27, 2022

How to promote yourself without being annoying

Self-promotion can be awkward at first, but it comes with many benefits. Learn how to get comfortable talking about your accomplishments and the best ways to do it. Read More
Leadership & Management
15 min read | July 25, 2022

Build the dream team you need. 9 steps show you how

Wondering how to build an effective team? With these 9 steps, you can learn how to build team trust and use teamwork to achieve your goals. Read More
Professional Development
10 min read | July 21, 2022

11 communication skills every leader should have

Leadership is all about connecting with your staff. These tips will bring you that much closer to your dream team. Read More
Leadership & Management
11 min read | July 20, 2022

What is the employee lifecycle? A guide to make your employees happy at every stage

A brief overview of what the employee lifecycle is, its stages, and why it’s important. Plus, some tips to make an employee lifecycle of your own. Read More
Leadership & Management
23 min read | July 19, 2022

Why social capital might be the most valuable asset you aren't using

Social capital is about the resources gained from social networks. Learn why it matters for your business and how it can help you retain and engage employees. Read More
Employee Experience
23 min read | July 13, 2022

Millennial employment: Do we finally understand them (us)?

What are the biggest misconceptions about millennials in the workplace? Debunk the myths and learn how you can attract and retain this valuable workforce. Read More
Leadership & Management
26 min read | July 12, 2022

18 qualities of a good leader: characteristics and traits to embody

Leadership qualities can help you become a manager, get promoted, or develop your team. Learn what makes a good leader and how to embody the traits yourself. Read More