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      < Leadership Team

      Karen Lai

      VP, Corporate Communications

      Karen is BetterUp’s Vice President of Corporate Communications. Karen leverages her breadth of experience in human capital and a deep understanding of our customers to bring our brand message to life.

      Karen brings over 18 years of experience in human capital consulting, talent management, and HR. Prior to joining BetterUp, Karen led leadership and talent development at Silicon Valley Bank, designing leadership experiences and high potential programs. During her 14-year tenure at Deloitte, Karen spent many years in the Human Capital Practice consulting on organizational change and transformation before transitioning into an internal role to help redesign talent development.

      Karen earned a B.A. in International Business from Carleton University in Canada and a Master of Business Administration degree from the London Business School in the United Kingdom.